Returns
Logiful offers flexible and scalable returns solutions—from inspecting and evaluating incoming returns to reconditioning and data-driven analysis.
Flexible returns processing tailored to your specific requirements
Product-specific
Returns can be processed according to individually agreed-upon and product-specific criteria.
Refurbishment
Products can be cleaned, repackaged, or customized.
Analyses
Reasons for returns are recorded and analyzed in order to reduce return rates over the long term.
Frequently Asked Questions
Depending on the configuration of the customer's system, return information is sent directly to that system, can be viewed in the Logiful portal, or can be sent via email or Slack.
The standard process includes a 4-sided visual inspection and an odor test. Return processes tailored to specific customers and products can be discussed, agreed upon, and integrated on a case-by-case basis.
Products that are ready for sale are immediately returned to inventory and are thus available again. Goods that are not immediately ready for sale can be reconditioned, collected, or disposed of.
