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Frequently Asked Questions
Do you support Shopify
, and Amazon Fulfillment?
Yes. Our fulfillment infrastructure was specifically designed for Shopify stores, Amazon sellers, and fast-growing e-commerce businesses that need a scalable fulfillment solution in Europe.
Is there a minimum order quantity
for your fulfillment services?
No. Our scalable fulfillment and 3PL solutions are suitable for both fast-growing startups and established international brands. It doesn’t matter whether you handle a few orders or high monthly shipping volumes. You also benefit from maximum flexibility without long-term contracts or fixed notice periods.
Which e-commerce platforms and marketplaces
can be integrated?
E-commerce platforms: Shopify, WooCommerce, BigCommerce, Magento, Shopware, Shopware 6, Lightspeed, Cosmoshop – additional integrations are already in development and can also be set up upon request.
Marketplaces: Amazon, eBay, Kaufland, Zalando, AboutYou, Otto, Allegro, Rakuten, AvocadoStore – additional integrations are already in development and can also be set up upon request.
How long does the onboarding process take?
In many cases, technical integration and operational onboarding are completed within 24 hours. This allows you to quickly and easily take advantage of our fulfillment and shipping solutions.
Why set up a fulfillment center in Germany?
Germany is one of Europe’s most strategically important logistics hubs. Companies benefit from fast shipping routes within the EU, a high-performance logistics infrastructure, a central location in Europe, and a reliable network of international shipping providers.
Do you offer international
e-commerce fulfillment in Europe?
Yes. Our fulfillment center in Germany enables fast and reliable shipping throughout Europe. This includes international e-commerce fulfillment, cross-border shipping, and Europe-wide returns management.
Which shipping providers does
work with?
We offer access to a wide range of national and international shipping providers, including DHL, UPS, DPD, Deutsche Post, and Amazon Prime.
Do you also handle returns management?
Yes. Our returns management service includes inspecting products, processing returns, restocking saleable merchandise, and handling international returns. This allows you to reduce your operational workload while improving customer satisfaction.
Do you offer same-day fulfillment?
Yes. Depending on your cutoff times and operational requirements, we offer same-day fulfillment as well as fast shipping within Europe.
Do you offer sustainable fulfillment solutions?
Yes. We are committed to sustainable e-commerce fulfillment through the use of recyclable packaging materials, the reduction of packaging waste, digital warehouse processes, and optimized shipping procedures.